Delays of delivery will most likely happened during busy period of the year.
The will most likely happen during Christmas and Easter holidays.

Delays can also occur during unexpected and uncontrollable events, such as weather problem, nation or international events which cause the destination country’s security to be tightened.
Postal strikes and other logistic problem may also cause delays.
We will try our best to put up information regarding these issues when they appear, so our customers are kept up to date.

If you are unsure regarding the whereabouts of your order, just email us and we will help you get the most updated information from the postal service and resolve the problem.

During the above mentioned times, we would like to ask our customers to give the postage service a bit more time to sort out the delivery.
So the delivery times will be change to below:

Regular delivery, up to 4-6 weeks
Express delivery, up to 4 weeks

Royal Mail`s affiliates will charge the recipient any applicable duty, taxes, and/or brokerage fees C.O.D. All taxes, duties and customs fees are the responsibility of the recipient of the package. UK customs authority can provide you information regarding the fees you may be liable for when receiving orders from us. Your local post office or carrier can give you information on the methods of payment accepted for the duties, taxes and other fees collected upon delivery.

All prices listed on our website are in GBP dollars.

Yes we do. Our EMS express shipping option takes 1 to 2 weeks and costs a flat fee of £35.

Please note that the EMS Shipping Option can still be affected by unavoidable postal delays so we are unable to ever completely guarantee a specific delivery time.
Also, we do not recommend the EMS Express Shipping option for those wanting their medication shipped discreetly. When we ship by EMS Express Shipping we must describe the exact contents of the package on the shipping documentation.

DHL Express is also available for a cost of £65; per order. Delivery times by DHL are 4-7 days.

The cost of standard regular airmail (10 to 14 business days) is £15 per order. If your order total is over £50 you will receive free shipping.
We also offer an EMS Express shipping option with costs a flat fee of £35. This shipping option takes 1 to 2 weeks.
Please note that the EMS Shipping Option can still be affected by unavoidable postal delays so we are unable to ever completely guarantee a specific delivery time.
Also, we do not recommend the EMS Express Shipping option for those wanting their medication shipped discreetly. When we ship by EMS Express Shipping we must describe the exact contents of the package on the shipping documentation.

DHL Express is also available for a cost of £65; per order. Delivery times by DHL are 4-7 days.

Unfortunately we do not have any arrangements with health insurance companies or PBMs (Prescription Benefit Management companies) for prescription medication coverage.

We charge our customers no consultation fee.

No. Currently we only ship to addresses in the United Kingdom (UK).

Please note that all photos and images of products contained on this website are for reference only, and maybe not reflect the true nature of the products for sale. Packaging and quantity for sale in particular may vary from the photo or image provided. If in doubt, always follow the written description of the product for guidance.

Our Office hours are 8am to 8pm Monday to Friday, and 9am to 6pm on Saturdays. These times may change in the near future.
Our time-zone is GMT +8 and we are 13 hours ahead of the North American Eastern Standard Time (EST).

Being located outside of the UK, we operate under different laws and regulations. Any non-controlled drugs can be legally imported into the UK by individuals for their personal use. This situation saves us time processing prescriptions, something that allows us to keep our admin costs low and provide affordable prices to our customers.

We do not require you to have a medical evaluation, but we do strongly recommend you tell your doctor about all medication you are taking or planning to take, whether it is prescribed or non-prescription. Always consult your doctor before you start a new course of medication.

The pharmaceutical products we supply are all genuine branded products, unless otherwise clearly stated on our website. The packaging may be different to what you are used to, but this is because our suppliers may be in countries other than the UK.

We aim to process all orders within 24 hours, after which you should receive your order confirmation. Due to the large volume of emails we send and receive, as well as the industry which we are involved in, some ISPs (Internet Service Providers) and email hosts will treat us as spam and block our emails accordingly.
Always check your junk and spam folders in case our email has been filtered into one of these. You can also check with your ISP or email provider to ensure they have not blocked our emails.
If you still haven`t received your order confirmation, contact us by email using the contact form on our contact us page, or alternatively chat to one of our customer service agents live by clicking on the Live Help banner located below the category list on the left side of this web page.

We do not sell prescription medication that is past its expiry date. It would be illegal to do so.

As described above, it is possible our email has been filtered into your spam or junk folder. It is also possible your ISP has blocked emails from us completely.

If your order does not arrive with you we will happily refund amount of your purchase. Alternatively, if you prefer, we can arrange a replacement order be sent to you.

For assistance feel free to contact us by email using the contact form on our contact us page of the website, or alternatively chat to one of our customer service agents live by clicking on the Live Help banner, located below the category list on the left side of this web page.

It is legal in most countries, including the UK.

We only sell medications manufactured and marketed by leading international pharmaceutical companies. As a result you can be assured of receiving high quality medication.

Everything we send is packed in regular, plain cardboard boxes with no reference to "medicine" or "pharmacy". The customs declaration sticker which we are required to orders classifies the contents as "health products".

We do not send promotional junk mail to our customers, and we do not share any personal details of any kind with any third-parties.